30-Day Return Policy: When you make a purchase from Wild Time Caribbean Trading Company, we want you to be pleased with each and every item we ship you. Your satisfaction is guaranteed. Please check your order carefully when it arrives and let us know right away if anything is not as it should be. If you are dissatisfied with an item you purchase from parrotfanalia.net you may return it within 30 days for exchange or refund. Wild Time Caribbean Trading Company will also refund you for shipping costs if the return is due to our error. We require that items be returned in the same condition and packaging in which you received them. Apparel that has already been worn and laundered may not be returned except in the case of a clear manufacturing defect. Music and video products must be unopened, in their original plastic wrap. Food and beverage products, containers and processing equipment may not be returnable under certain conditions. Please call us at 727-709-1970 if you wish to return such an item. Wild Time Caribbean Trading Company is not responsible for damage to products due to normal wear and tear, improper use or negligence. When in doubt about whether a product is returnable, please call us.